Business Systems Assistant

Business Systems Assistant 

Grade E 

Salary - £25,713 - £29,874

Staffordshire Police continues to transform how it operates to deliver a modern, agile police service able to tackle the many existing and emerging challenges and provide the best possible service for local communities.

Collaborative working is at the heart of this and the force’s support services, which are shared with Staffordshire Fire and Rescue, have an important role to play in enabling both organisations to deliver on their priorities and improve performance at every level 

About the Opportunity

We have an exciting opportunity to work within the HR Systems Team providing business systems support for the Origin ERP system to Staffordshire Police, Staffordshire Fire and Rescue Service and the Commissioner’s Office.

This role has a broad and varied remit providing first line support to the users of the Origin system, dealing with queries, problem solving and providing technical information regarding functionality, capability and how the system integrates with other systems. Offering support to the systems administrators with testing and upgrading of the systems and also liaising with the service provider.

You will be required to liaise with relevant departments and teams to gather information relating to workforce changes to ensure accurate establishment data is maintained. Producing reports is also a key responsibility within this role providing a range of weekly, monthly and quarterly management reports. These reports are based on information from across the whole of the Origin ERP suite that includes: HR, Training Event Desktop, Health and Safety, Duties Desktop, Payroll and Expenses.

If you have experience of working within a similar customer service environment demonstrating excellent communication skills, managing your own workload, working with spreadsheets, problem solving coupled with the ability to deal with queries in an efficient and effective manner, providing a high level of customer service we want to hear from you.

You will be provided with the relevant training and support to become an effective member of the team.

Further details and responsibilities can be found in the role profile or contact the line manager, Sonia Turley Sonia.Turley@staffordshire.police.uk

Benefits of working for Staffordshire Police: 

Flexi time – flexible working as part of trust driven policing
Pension Scheme - Employers Pension contribution 21.5%
Annual Leave Entitlement - starting at 26 days plus bank holidays 
Sick pay scheme
Fostering friendly policy
Family friendly policies – maternity, paternity, parental leave, adoption
Occupational Health
On site Gyms
Staff associations
Reward and Recognition
Blue light Card – not solely for Staffs police
Staff restaurant at HQ
Free parking 

The closing date for this vacancy is on Friday 19th April 2024 at 12 Midday.

To apply please upload your CV.  We would advise all applicants to tailor their CV to meet the criteria on the role profile.

Please note that applications are welcomed from all suitably qualified/experienced individuals. However prior consideration will be given to applications from individuals who are ‘at risk’ and employed by Staffordshire Police. If an appointment is made from that at risk group, the post may be withdrawn. In this event, a representative from the People Services team will notify any affected applicants.

Staffordshire have a strong commitment to equality and diversity in our people, within the organisation and in the services we provide to our communities.

We want to reflect the communities we serve and one way we can try to achieve this is through a 'positive action' approach.

Positive action is activity which helps employers identify and remove barriers and issues to the recruitment, retention and progression of people who identify with underrepresented groups of the Equalities Act 2010 (i.e. LGBT+, ethnicity, disability), whilst still employing people on merit.

Click here to register your interest in being involved in positive action opportunities and support; Positive.action@staffordshire.pnn.police.uk