Service Desk Agent

Staffordshire Police Headquarters
£25,713
£29,874
Grade E
Full Time
37
Permanent

If you’ve got an IT background that involves strong interpersonal skills and a keen attention to delivering excellent customer service, we’re looking for a Service Desk Agent to join our newly formed in-house IT team within Staffordshire Police.

We are about to embark upon a significant period of transformational change across our IT estate, so a need motivated and enthusiastic Service Desk Agent who is keen to join a team focused on the future and be part of our journey in delivering critical IT systems to front line policing.

Further details and key tasks, responsibilities can be found within the role profile.

The closing date for receipt of CV's is Midday on Friday 23rd June 2023 midday

If you are a previous applicant please do not reply.

Benefits of working for Staffordshire Police:

Flexi time – flexible working 

Pension Scheme - Employers Pension contribution 21.5%

Annual Leave Entitlement - starting at 26 days plus bank holidays

Sick pay scheme

Fostering friendly policy

Family friendly policies – maternity, paternity, parental leave, adoption

Occupational Health

On site Gyms

Staff associations

Reward and Recognition

Blue light Card – not solely for Staffs police

Lottery

Staff restaurant at HQ

Free parking

“Staffordshire have a strong commitment to equality and diversity in our people, within the organisation and in the services we provide to our communities.

We want to reflect the communities we serve and one way we can try to achieve this is through a 'positive action' approach.

Positive action is activity which helps employers identify and remove barriers and issues to the recruitment, retention and progression of people who identify with underrepresented groups of the Equalities Act 2010 (i.e. LGBT+, ethnicity, disability), whilst still employing people on merit.

Click here to register your interest in being involved in positive action opportunities and support; Positive.action@staffordshire.pnn.police.uk “

Please note that if successful for this role, the following tests and checks will be conducted:
  • Medical assessment 
  • References

This opportunity is closed to applications.